As the Sr Director of Data Orchestration, you will play a pivotal role in advancing our AI data orchestration services. This key leadership position is charged with designing, building, and developing sophisticated data pipelines that seamlessly integrate with model training, machine learning, inference engines, retrieval augmented generation (RAG), data chunking, MLOps,

Manage and administer Unix based systems, including Oracle Solaris, Linux, and Ubuntu, ensuring optimal performance, reliability, and security. Install, configure, and maintain Unix servers and applications, including patching, upgrades, and troubleshooting as necessary. Monitor system performance and resource utilization, identifying and resolving issues to maintain high

Acts as the subject matter expert to Account Managers for pre sales questions relating to their assigned product(s). Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan lookups, companion parts, technical spec lookups. Explains technical specifications in laymen’s terms to internal and external customers

Order Selector Forklift Corporate Shipping From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Wilmington, OH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and m

Daily work on several Intune specific projects; application management and cleanup. Driving uninstalls to 100% via troubleshooting with IT and business partners. Interfacing with IT Infrastructure, Operations, and Cyber staff to identify unapproved software. Imaging/Application Standardization. Software Inventory. Scripting (writing and deploying scripts via Intune to uni

Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems. Ensures contents and specs of refurbished and repaired items are validated for completeness and high quality of work. Ensures refurbished and repaired items meet customer, manufacturer and industry standards upon completion. Mentors, trains and assists Technician

Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business. Meet or exceed daily call and talk time targets with customers. Present key selling points, features, and benefits of technology products and servi

Develops relationships with potential customers through prospecting, account qualification, and outbound phone cold calling in the hopes of establishing long term business relationships. Communicates and follows up with customers on a regular basis in order to keep conversation open to future sales Researches and engages appropriate internal and external resources to deve

Responsible for implementing and maintaining the effectiveness and optimization of IT software and hardware renewal process and tools. Ensure all IT hardware and software renewals are captured and managed in renewal system. Establish defined process to review IT renewals with key stakeholders against prior years to ensure accurate renewal payments. Effectively manage time

Reporting to the QA Manager, the Senior Quality Assurance Analyst supports and assists the QA team in planning and completion of projects per direction of the Manager by mentoring, training, motivating, and advising throughout the project lifecycle in an e Commerce business systems LAMP environment. The Senior QA Analyst verifies and validates all software system delivera

Manages category go to market strategies for the partner portfolio. Creates business plans to align Connection and partner’s goals and objectives. Manages creation of partner/program collateral. Executes plan while engaging and aligning appropriate internal resources and partner resources to achieve program goals. Monitors activities to enforce accountability, respo

Ensures that technicians have ordered the correct part for each system. Fills out the appropriate forms for a warranty claim online. Receives defective parts from the technicians to be returned to vendors for parts credit and warranty labor credit. Ships defective parts to the vendors. Contacts technical support for vendors. For every system sent back to the vendor for re

Order Processing Responds timely to client requests and prompt placement of orders within company procedural guidelines to meet the client’s SLA. Understanding of shipment cutoff times for all major distribution partners and carriers. Proactive communication to client on order placements including order ETA and back order information at time of order placement. Esca

Coordinates projects with Technical Services team from discovery to production and provides updates for all pre production orders in the department. Serves as first point of contact and the liaison between the TIDC and Sales for all onboard and design requests (discovery, costing, RFP). Communicates updates to sales and customers on an ongoing basis. Manages and provides

Prioritize customer service experience as a top priority, with a keen eye for detail and responsiveness to urgent requests. Take initial calls from end users, logging data efficiently and effectively. Provide initial diagnosis for potential resolutions, ensuring swift and accurate troubleshooting. Monitor tickets, prioritize work for analysts and engineers, and provide cl